Call Centre Jobs

Below you will find all the current call centre jobs available through Call Centre Connect

Remember call centre recruitment processes can often be very thorough with lot's of other people applying so it's important to stand out from the crowd with a great CV and be able to demonstrate all the skills that the job you're applying for requires you to have.

Make the most of your application and beat the competition by taking advantage of our free advice videos and free call centre training courses before you apply.

Lead Generation Advisors
Wilmslow (33)
Salary(£ 20000.00)

Description Lead Generation Advisors required to join a prestigious financial services organisation as a member of their successful & growing telesales / telemarketing team at their modern call centre based near Wilmslow.

We`re looking for people who are target driven, have high energy levels and the ability to work under pressure. You should be a strong communicator, be resilient and have a passion for sales.
As a Lead Generation Advisor you’ll be making outbound telesales / telemarketing calls to prospective customers, establishing their requirements, confirming they qualify for a range of financial products and turning the call into a lead for the debt advisor team.

There are still a few places available for interviews so apply now for your chance to work in an exciting, modern and dynamic environment as a key member of a highly motivated and professional team of Lead Generators.

The ideal Lead Generation Advisor will have the following skills and experience:

- Outbound calling experience is essential
- Telesales / telemarketing / lead generation
- Effective rapport building & objection handling skills
- Good communication skills gained in a call centre
- Team player with ability to shine as an individual.

In return you will receive:

- Competitive basic up to £16,000
- Realistic & achievable OTE of £20,000
- Excellent incentives & daily bonus’
- Training, development & progression
- Holidays and Benefits
Suggested Courses: Closing
Effective Questioning
Objection Handling
Rapport

Whats this

Salary 20000.00
Job Type Sales
Status Full-time
City Wilmslow

Call Centre Administrator / Customer Service
Barnett (32)
Salary(£ 18000.00)

Description The sister company of the UK’s number one provider of heating & plumbing labour are recruiting full time call centre administrators to join their successful customer service team at their modern offices based in Barnet.

We`re looking for people with strong initiative, high energy levels and the ability to work under pressure. You should be a competent user of Microsoft Office, be resilient and have good administrative and communication skills.
As a call centre administrator you will be responsible for handling customer service enquiries and queries, establishing the customers’ requirements and directing engineers to jobs whilst ensuring targeted response times are achieved.

There are still a few places available for interviews so apply now for the chance to work in an exciting, modern and dynamic environment as a key member of a highly motivated and professional customer service team.

The ideal call centre administrator will have the following skills and experience:

- 2 years customer service experience.
- Previous call centre experience.
- Good communication skills.
- Organised, professional and efficient.
- Team player with ability to shine as an individual.

In return you will receive:

- Generous salary £15,000 - £18,000 DOE
- Opportunity to earn overtime & bonus
- Skills training and development
- Holidays and Benefits
Suggested Courses: Creating advocates
Effective questioning-Customer Service
Emotionally intelligent advisor
Handling Difficult Customers

Whats this

Salary 18000.00
Job Type Customer Services
Status Full-time
City Barnett

Telesales / Call Centre / Telemarketing / EFS01002
Bedford (31)
Salary(£ 20000.00)

Description A fantastic opportunity to join one of the largest debt management organisations in the UK. Established 15 years ago with over 27,000 customers they are now looking for experienced sales people to join their successful telesales team based at their modern call centre in Bedford.

We`re looking for competitive, enthusiastic self-starters with lots of energy and an ability to hit telesales targets. You should be resilient with the ability to work under pressure and have good negotiation skills.

As a telesales agent / call centre operator you will be taking inbound enquiries as well as making outbound calls and arranging appointments for the companies appointed advisors to visit prospective clients.

The ideal telesales agent will have the following skills and experience:

- Ability to hit sales targets and deadlines.
- Good communication skills.
- Grade C or above in GCSE English (or equivalent)
- Team player with ability to shine as an individual.

In return you will receive:

- Generous basic salary of £7 per hour
- Achievable on target earnings of 20,000 (full time)
- Full time and part time opportunities available
- Skills training and development
- Holidays and Benenfits
Suggested Courses: Closing
Effective Questioning
Objection Handling
Rapport

Whats this

Salary 20000.00
Job Type Sales
Status Full-time
City Bedford

Sales / Telesales / Call Centre / PS05001
Soutport (30)
Salary(£ 35000.00)

Description Award winning, well-established finance and insurance company, are recruiting for several full time telesales consultants to join their successful telesales team at their modern call centre based in Southport.

We`re looking for competitive, enthusiastic self-starters with lots of energy and an ability to hit telesales targets. You should be resilient with the ability to work under pressure and have good negotiation skills.

There are still a few places available for interview dates in January and February so apply now for the chance to work in an exciting, modern and dynamic environment as a key member of a highly motivated and professional team.

The ideal telesales consultant will have the following skills and experience:

- Proven Sales Background.
- Proven ability to hit sales targets and deadlines.
- Good communication skills.
- Ability to produce accurate work and work effectively under pressure.
- Team player with ability to shine as an individual.

In return you will receive:

- Generous basic salary of up to £19,000
- Achievable on target earnings of £35,000
- Skills training and development
- Holidays and Benenfits
Suggested Courses: Closing
Effective Questioning
Objection Handling
Rapport

Whats this

Salary 35000.00
Job Type Sales
Status Full-time
City Soutport

Call Centre Bonus & Incentives Manager
Stoke (29)
Salary(£ 30000.00)

Description Industry leading insurance company who provide an impressive portfolio of products for many major household names are looking for a Bonus & Incentives Manager to join their successful management team at their modern call centre based in Stoke-onTrent.

The call centre has c.500fte and operates as a telesales / telemarketing function. As the Bonus & Incentives Manager you will report directly to the Head of Call Centre and be challenged with delivering the maximum return on investment from the call centre’s bonus and incentives budget.

You will be able to demonstrate the ability to manage a budget, use MI & prepare reports, manage stakeholders, be creative and influence people to deliver results on target.

This is a brand new position and the company are keen to get the right person for the role and as such are looking for applications from people with a wide variety of backgrounds, including roles such as Call Centre Manager, Business Change Manager, Telesales / Telemarketing Manager.

A the Bonus & Incentives Manager you will have the following skills and experiences:

· Ability to analyse & make recommendations for change
· Experience at team manager level as a minimum
· Proven track record of delivering to targets
· Fluent in management reporting techniques
· Self motivated with strong interpersonal skills
· High level of written & spoken communication skills

In return you will receive:

· Excellent salary - negotiable depending on experience
· Free Health Scheme, Pension & Life Insurance
· Subsidised Gym & Canteen
· Excellent Training & Development
· Career Progression Opportunities
Suggested Courses: Managing Performance
Influence
Coaching
Closing
Effective Questioning
Objection Handling
Rapport
Motivation

Whats this

Salary 30000.00
Job Type Sales
Status Full-time
City Stoke

Telesales / Telemarketing - Crewe
Crewe (27)
Salary(£ 19000.00)

Description A well established, family run, business to business telemarketing and telesales company is looking for telesales and telemarketing people to join their successful and growing team based at their modern call centre in Crewe.

The company was established in 1998 and represent major brand names in both the UK and USA working with customers from a wide range of industrial, commercial, private and public sectors.

As a member of the telesales / telemarketing department you will sometimes be working as part of a team and sometimes on your own (depending on the project) with your main duties including:

· Telemarketing and telesales
· Lead generation & appointment setting
· Client research & competitor surveys
· Following up leads / enquiries
· Working to realistic targets
· Focus on high quality of work
· Attending in house training

The ideal telesales / telemarketing candidate will have the following skills and experineces:

· Strong sales background (Telesales / Appointment Maker / Business Development)
· Confident & outgoing
· Drive and enthusiasm
· Good communication skills
· Competent I.T. skills
· Team player with ability to shine as an individual
· Desire to grow & develop through training

In return you will receive a basic salary up to £16,000 pa with an OTE £19,000, an option to complete NVQ on the job training plus ad-hoc and weekly incentive give aways.
Suggested Courses: Closing
Effective Questioning
Objection Handling
Rapport

Whats this

Salary 19000.00
Job Type Sales
Status Full-time
City Crewe

Telesales / Telemarketing
St Helens (25)
Salary(£ 27000.00)

Description A fantastic opportunity to join a new telesales / telemarketing team - part of a long established solicitors firm with over 40 years experience who have significant growth plans for 2012.

Recognising the valuable role their staff will play in achieving this growth they are looking for experienced call centre telesales / telemarketers to join their successful lead generation team at their modern offices based in St Helens.

As a call centre telesales agent / telemarketer you will be generating new business leads by handling warm inbound enquiries generated by an in-house marketing team and by making outbound calls to new prospective customers. You will conduct fact finds and complete applications for a variety of financial products depending on the customers requirements.

The ideal call centre telesales / telemarketer will have the following skills and experiences:

* Previous call centre telesales / telemarketing experience
* Capable of handling customer objections
* Able to work well as part of a team
* Good time keeping & attendance record
* Good telephone manner with a target driven attitude
* Professional & customer focussed

In return you will receive:

* Basic Salary £15k with a realistic £27k OTE
* Realistic commission & bonus targets
* Weekly & monthly incentives
* Excellent Training & Development
* Career Progression Opportunities
Suggested Courses: Closing
Effective Questioning
Objection Handling
Rapport

Whats this

Salary 27000.00
Job Type Sales
Status Full-time
City St Helens

Sales Team Manager
Essex (24)
Salary(£ 32000.00)

Description We're looking for a proven Telesales Team Manager to cover maternity leave on a 1 year fixed term contract ideally starting before Christmas!

Our client operates within the Utilities sector selling business to business. They are a stable, established business that wins and retains business through the quality of their customer service.

The professional sales teams care about the service they sell and make a point of getting customer information accurate first time.

You will be a proven telesales manager not a newly promoted team leader. You must have the capability to run your team like your own business, maximising the data provided (click to dial) making your own decisions re. targeting areas etc. in order to secure business utility contracts.

B2B or B2C sales experience within the SME market is beneficial but not essential.
Suggested Courses: Closing
Effective Questioning
Objection Handling
Rapport
Coaching
Influence
Managing Performance
Motivation

Whats this

Salary 32000.00
Job Type Team Manager
Status Full-time
City Essex

Business Development Manchester
Manchester (22)
Salary(£ 25000.00)

Description Newly established contact centre specialising in outbound sales to accident claims customers are rapidly growing and as a result require a Business Development Manager to manage current relationships with solicitors and insurance companies and win additional new business.

You will have already have experience in a similar role in an accident claims company and have established contacts to target for new business.

You will need to be flexible in your approach as this is small but rapidly growing organisation with a dynamic and informal culture.

You must have eligibility to work in the UK and be able to attend interviews in Manchester in the next 3 weeks.

The role is based in Manchester and the salary is negotiable.
Suggested Courses: N/A

Whats this

Salary 25000.00
Job Type Sales
Status Full-time
City Manchester

Dialler/ IT Manager - Manchester
Manchester (21)
Salary(£ 34000.00)

Description Newly established contact centre specialising in outbound sales to accident claims customers are rapidly growing and as a result require a Technical & Dialler Manager to be responsible for the IT, dialler, data & MI of the operation.

The job holder will be responsible for the following key areas:

* First line system support including PC, Server, Telephony, Dialler

* Data management and exploitation

* Production of MI reports from the various systems and analysis

* Making performance recommendations to operations team members

* Introduction of MI to support intra day management of the operation

* Management of business continuity plan

* System maintenance and support across IT, telephony and dialler

Ideally you will have experience in a similar role in a contact centre and ideally within an outbound sales environment.

You will need to be flexible in your approach as this is small but rapidly growing organisation with a dynamic and informal culture.

You must have eligibility to work in the UK and be able to attend two interviews in Manchester in the next 3 weeks.

The role is based in Manchester and the salary is to £34k

The hours are varied and involve some evenings
Suggested Courses: N/A

Whats this

Salary 34000.00
Job Type Sales
Status Full-time
City Manchester

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