Closing the Sale
At a time in the sale it is appropriate to ask for the business. This can be an area of concern for sales people who fear breaking the rapport, or offending the customer by appearing too pushy. There are however ways of approaching this that encourage the customer to buy and can even strengthen the rapport.
What you'll learn
1) When to use different closing techniques
2) How to make recommendations with confidence
3) How to use benefits to encourage a customer to buy
Why employers value these skills
You can't make a sale if you don't ask for the business, the most successful sales people are those that can close the deal effectively.
Jobs this course is suitable for
Telesales Agent, Telemarketer, Team Manager
How long this free course takes
Each training course is completely free of charge and takes around 20 minutes to complete
Recommended reading
Our team of call centre experts recommend books that compliment the content of our free courses. If you find this free course useful you may also find the following books interesting.
