Job Advice

Without a good CV you won't get an interview and because Call Centre Recruitment processes are often very thorough if you're not prepared for your interview you are unlikely to get the job.

That's why, in addition to our Call Centre Training courses, we also wanted to provide these free advice videos that take just a few minutes to watch and will help increase your confidence along with your chances of success.

Watch the videos here or download the written text to read or print out and when you're ready check out all the latest Call Centre Jobs on our jobs board.

Play Video Tutorial

CV Writing

  • 1) The basics
  • 2) What to include
  • 3) Common mistakes
  • 4) Summary
 download
 
Play Video Tutorial

Interview Techniques

  • 1) Introduction
  • 2) Myths
  • 3) Plan ahead
  • 4) The interview
  • 5) Avoiding mistakes
 download
 
Presentation Course Test

Presentation Skills

Because we want you to have the best chance of success in even the most thorough Call Centre Recruitment process, we've provided this additional course on presentation skills. This course is in the same format as all our Call Centre Training courses and is also absolutely free!!

Register now or call us today on 08000 560667